Technological breakthroughs

By embracing science and technology, intensifying digital transformation, and fostering innovation in its business activities, LIX Detergent Joint Stock Company (LIXCO) continues to affirm its pioneering role in developing the Vinachemmart e-commerce platform, aiming to build a comprehensive and modern digital ecosystem.

Optimising Operations and Expanding the B2B Module

To meet rising transaction demand and enhance customer experience, LIXCO has focused on operating, maintaining, and comprehensively upgrading the Vinachemmart system. The addition of the B2B (Business-to-Business) sales module enables the company and its member units to connect more conveniently with corporate clients, manage bulk orders, and set sales policies tailored to specific customer groups and agents.

Moreover, Vinachemmart has been enhanced with features such as product reviews, promotional programme management, and an improved search tool. These upgrades allow businesses to quickly capture customer feedback, implement flexible promotional campaigns, and gain more data to analyse user behaviour and improve service quality.

Automating the Supply Chain

A key highlight in the development of Vinachemmart is its ability to directly connect with supply chain and payment partners, including Viettel Post for logistics and Vietcombank for payment processing.

This synchronised connectivity gradually automates the “Order–Delivery–Payment–Reconciliation” process. From the moment an order is placed to delivery and final financial reconciliation, all stages are managed on the system, ensuring accuracy, transparency, reduced processing time, and minimising errors due to manual input.

Creating a Unified Digital Distribution Channel with Expansion Potential

Vinachemmart’s development model not only supports LIXCO in management and operations but also helps establish a shared digital distribution channel for participating units. Building the technical infrastructure to standard specifications lays the foundation for continued expansion, easier connection with partners and distributors, and the addition of new product lines.

Through digital transformation solutions, LIXCO is gradually bringing cutting-edge technology into its business operations, enhancing management capability and the ability to meet market demand. This also provides a basis for the company to broaden customer and partner touchpoints and improve the user experience in a digital business environment.